Our Warranty

At Impetus Plumbing & Heating, we stand behind the quality of our workmanship. Our goal is to complete every job properly, professionally, and with long-term reliability in mind.

We provide a 1-year workmanship warranty on completed installations and repairs. This covers labour related to the work we performed, starting from the date of service or installation.

Parts, fixtures, appliances, and equipment are covered separately under the applicable manufacturer’s warranty. If a manufacturer warranty issue arises, we can help guide you through the process or provide service support where applicable.

Our workmanship warranty does not cover issues caused by pre-existing system conditions, lack of maintenance, misuse, freezing, water quality, customer-supplied materials, drain blockages, normal wear and tear, or work altered by others after our service.

If a warranty-related concern comes up, we’ll review the issue and determine whether it is connected to our workmanship. If it is, we’ll return to correct it. If the issue is unrelated to our work, standard service or diagnostic fees may apply.

We believe in doing things right — and standing behind the work we do.